Frequently Asked Questions

Simply browse our tours, select the one you want, and complete your purchase using any major credit card or Apple Pay/Google Pay. You'll receive instant access to download and start your tour.

No account is required to purchase or use tours. Your purchase is tied to your email address, and you can access your tours from any device by entering the email used at purchase.

Verythere works on any modern smartphone - both iOS (iPhone) and Android. Tours work through our web app, so there's no separate app to download.

You can purchase and start using a tour immediately, or buy in advance - whatever works for you. Tours never expire once purchased, so you have lifetime access.

Once you start a tour, the app uses your phone's GPS to track your location. As you approach each stop on the tour, the relevant audio narration plays automatically. Just put in your earbuds and walk!

Absolutely! You can pause your tour at any time and resume exactly where you left off - even days or weeks later. Your progress is saved automatically.

You have full control. You can skip to any stop on the tour, replay sections you loved, or follow your own route. The GPS will trigger audio at any stop you physically visit.

Tour lengths vary from 30 minutes to 2 hours of walking time. Each tour page shows the estimated duration. Remember, you can take as long as you like - stop for coffee, take photos, or spread the tour across multiple days.

Yes! One purchase allows you to share your screen with travel companions. For a truly shared experience, consider purchasing multiple copies so everyone can listen at their own pace.

Yes! Once you download a tour, it works completely offline with no internet connection needed. This is perfect for travelers without local data plans or in areas with spotty coverage.

Tours typically require 50-150MB of storage, depending on length. We recommend downloading over WiFi before you head out.

You can manually trigger audio at any stop by tapping on the location in the app. GPS works best outdoors with a clear view of the sky - tall buildings may occasionally affect accuracy.

The app needs to be running for GPS triggers to work, but you can lock your screen. Audio will still play through your headphones when your phone is in your pocket.

GPS usage does consume battery. We recommend starting with a fully charged phone or bringing a portable charger for longer tours. Enabling low-power mode may affect GPS accuracy.

Tours range from $7.99 to $14.99 depending on length and content. This is a one-time purchase with lifetime access - no subscriptions or hidden fees.

Yes! We offer a 24-hour refund policy. If you're not satisfied for any reason, contact us within 24 hours of purchase for a full refund.

Never! Once you purchase a tour, you have lifetime access. Take the tour as many times as you want, whenever you visit that destination.

We occasionally offer bundle discounts for multiple tours in the same city. Check our destinations pages for current offers.

We accept all major credit cards (Visa, Mastercard, American Express), as well as Apple Pay and Google Pay for quick checkout.