Privacy Policy

Introduction

Verythere ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our self-guided audio tour services and website at verythere.com.

Information We Collect

Information You Provide

• Email Address: When you purchase a tour, we collect your email address to deliver your purchase confirmation and tour access.
• Payment Information: Payment processing is handled by Stripe. We do not store your credit card details on our servers.
• User Content: If you use our audio recording feature, any recordings you create are stored locally on your device unless you choose to share them.

Information Collected Automatically

• Location Data: Our tours use GPS to trigger audio at specific locations. Location data is processed locally on your device and is not transmitted to our servers.
• Device Information: We may collect device type, operating system, and browser type for analytics and troubleshooting purposes.
• Usage Data: We collect anonymous usage statistics to improve our services, such as which tours are most popular and how users interact with the app.

How We Use Your Information

• To process your purchases and deliver tour access
• To send purchase confirmations and important service updates
• To respond to your inquiries and provide customer support
• To improve our services and develop new features
• To detect and prevent fraud or abuse

Information Sharing

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: We work with trusted third parties (like Stripe for payments) who assist in operating our services.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using industry-standard SSL technology.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, contact us at privacy@verythere.com.

Cookies

We use essential cookies to enable core functionality of our website. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@verythere.com